{"id":889,"date":"2026-02-10T23:59:27","date_gmt":"2026-02-10T21:59:27","guid":{"rendered":"https:\/\/ambianmusic.com\/support\/"},"modified":"2026-07-30T14:02:00","modified_gmt":"2026-07-30T11:02:00","slug":"support","status":"publish","type":"page","link":"https:\/\/ambianmusic.com\/sv\/support\/","title":{"rendered":"SUPPORT"},"content":{"rendered":"[vc_row type=\u201dfull_width_content\u201d full_screen_row_position=\u201dmiddle\u201d column_margin=\u201ddefault\u201d vertically_center_columns=\u201dtrue\u201d column_direction=\u201ddefault\u201d column_direction_tablet=\u201ddefault\u201d column_direction_phone=\u201ddefault\u201d bg_color=\u201d#9b48ce\u201d scene_position=\u201dcenter\u201d top_padding=\u201d5%\u201d bottom_padding=\u201d10%\u201d left_padding_desktop=\u201d0″ constrain_group_2=\u201dyes\u201d right_padding_desktop=\u201d0″ text_color=\u201dlight\u201d text_align=\u201dleft\u201d row_border_radius=\u201dnone\u201d row_border_radius_applies=\u201dbg\u201d zindex=\u201d100″ overflow=\u201dhidden\u201d color_overlay=\u201drgba(0,0,0,0.01)\u201d advanced_gradient_angle=\u201d0″ overlay_strength=\u201d0.8″ gradient_direction=\u201dradial\u201d shape_divider_color=\u201d#f825bd\u201d shape_divider_position=\u201dbottom\u201d shape_divider_height=\u201d20%\u201d bg_image_animation=\u201dfade-in\u201d mobile_disable_bg_image_animation=\u201dtrue\u201d shape_type=\u201dwaves\u201d gradient_type=\u201ddefault\u201d][vc_column column_padding=\u201dno-extra-padding\u201d column_padding_tablet=\u201dinherit\u201d column_padding_phone=\u201dinherit\u201d column_padding_position=\u201dtop-bottom\u201d column_element_direction_desktop=\u201ddefault\u201d column_element_spacing=\u201d0px\u201d desktop_text_alignment=\u201ddefault\u201d tablet_text_alignment=\u201ddefault\u201d phone_text_alignment=\u201ddefault\u201d background_color_opacity=\u201d1″ background_hover_color_opacity=\u201d1″ column_backdrop_filter=\u201dnone\u201d column_shadow=\u201dnone\u201d column_border_radius=\u201dnone\u201d column_link_target=\u201d_self\u201d column_position=\u201dstatic\u201d advanced_gradient_angle=\u201d0″ gradient_direction=\u201dleft_to_right\u201d overlay_strength=\u201d0.3″ width=\u201d1\/1″ tablet_width_inherit=\u201ddefault\u201d animation_type=\u201ddefault\u201d bg_image_animation=\u201dnone\u201d border_type=\u201dsimple\u201d column_border_width=\u201dnone\u201d column_border_style=\u201dsolid\u201d gradient_type=\u201ddefault\u201d][vc_row_inner column_margin=\u201dnone\u201d column_direction=\u201ddefault\u201d column_direction_tablet=\u201ddefault\u201d column_direction_phone=\u201ddefault\u201d left_padding_desktop=\u201d13vw\u201d constrain_group_2=\u201dyes\u201d right_padding_desktop=\u201d13vw\u201d text_align=\u201dleft\u201d row_position=\u201ddefault\u201d row_position_tablet=\u201dinherit\u201d row_position_phone=\u201dinherit\u201d zindex=\u201d10″ overflow=\u201dvisible\u201d pointer_events=\u201dall\u201d][vc_column_inner column_padding=\u201dno-extra-padding\u201d column_padding_tablet=\u201dinherit\u201d column_padding_phone=\u201dinherit\u201d column_padding_position=\u201dall\u201d column_element_direction_desktop=\u201ddefault\u201d column_element_spacing=\u201ddefault\u201d centered_text=\u201dtrue\u201d desktop_text_alignment=\u201ddefault\u201d tablet_text_alignment=\u201ddefault\u201d phone_text_alignment=\u201ddefault\u201d background_color_opacity=\u201d1″ background_hover_color_opacity=\u201d1″ column_backdrop_filter=\u201dnone\u201d column_shadow=\u201dnone\u201d column_border_radius=\u201dnone\u201d column_link_target=\u201d_self\u201d overflow=\u201dvisible\u201d advanced_gradient_angle=\u201d0″ gradient_direction=\u201dleft_to_right\u201d overlay_strength=\u201d0.3″ width=\u201d1\/1″ tablet_width_inherit=\u201ddefault\u201d animation_type=\u201ddefault\u201d bg_image_animation=\u201dnone\u201d border_type=\u201dsimple\u201d column_border_width=\u201dnone\u201d column_border_style=\u201dsolid\u201d gradient_type=\u201ddefault\u201d][split_line_heading animation_type=\u201dline-reveal-by-space\u201d font_style=\u201dh1″ text_color=\u201d#f0ecff\u201d line_reveal_by_space_text_effect=\u201dletter-reveal-bottom\u201d stagger_animation=\u201dtrue\u201d mobile_disable_animation=\u201dtrue\u201d content_alignment=\u201dleft\u201d mobile_content_alignment=\u201dinherit\u201d link_target=\u201d_self\u201d text_content=\u201dProblem med uppspelningen?\u201d font_size=\u201d7vw\u201d font_line_height=\u201d0.95″ font_size_tablet=\u201d10vw\u201d animation_delay=\u201d100″ text_direction=\u201ddefault\u201d][\/split_line_heading][divider line_type=\u201dNo Line\u201d custom_height=\u201d15″][\/vc_column_inner][\/vc_row_inner][vc_column_text css=\u201d\u201d text_direction=\u201ddefault\u201d]\n

Anv\u00e4nd checklistan nedan f\u00f6r att s\u00e4kerst\u00e4lla att din spelare fungerar som den ska. Om problemet kvarst\u00e5r, kontakta oss. <\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u201dfull_width_background\u201d full_screen_row_position=\u201dmiddle\u201d column_margin=\u201d20px\u201d column_direction=\u201ddefault\u201d column_direction_tablet=\u201ddefault\u201d column_direction_phone=\u201ddefault\u201d bg_color=\u201d#dfdbff\u201d scene_position=\u201dcenter\u201d top_padding=\u201d8%\u201d constrain_group_1=\u201dyes\u201d bottom_padding=\u201d8%\u201d text_color=\u201dlight\u201d text_align=\u201dleft\u201d row_border_radius=\u201dnone\u201d row_border_radius_applies=\u201dbg\u201d overflow=\u201dvisible\u201d overlay_strength=\u201d0.3″ gradient_direction=\u201dleft_to_right\u201d shape_divider_position=\u201dbottom\u201d bg_image_animation=\u201dnone\u201d shape_type=\u201d\u201d gradient_type=\u201ddefault\u201d][vc_column column_padding=\u201dno-extra-padding\u201d column_padding_tablet=\u201dinherit\u201d column_padding_phone=\u201dinherit\u201d 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Om ditt f\u00f6retag beh\u00f6ver flera Ambian-anv\u00e4ndare, kontakta oss!<\/p>\n

    \n
  1. Om du precis har startat en ny spellista, ge den en stund att ladda.<\/li>\n
  2. Om ett sp\u00e5r inte b\u00f6rjar spelas upp, prova att v\u00e4lja ett annat.<\/li>\n
  3. Uppdatera sidan med webbl\u00e4sarens uppdateringsknapp medan spelaren \u00e4r \u00f6ppen.<\/li>\n
  4. Kontrollera att din enhet \u00e4r ansluten till internet och att anslutningen \u00e4r stabil.<\/li>\n
  5. Prova att spela en annan spellista.<\/li>\n
  6. Prova att anv\u00e4nda en annan webbl\u00e4sare (vi rekommenderar Brave<\/a>).<\/li>\n
  7. Kontrollera ljudinst\u00e4llningarna p\u00e5 din enhet och dina h\u00f6gtalare.<\/li>\n
  8. Starta om din enhet.<\/li>\n
  9. Rensa webbl\u00e4sarens cache.<\/li>\n
  10. Om m\u00f6jligt, prova att lyssna p\u00e5 en annan enhet.<\/li>\n
  11. Justera enhetens inst\u00e4llningar s\u00e5 att sk\u00e4rmen alltid \u00e4r p\u00e5.<\/li>\n
  12. St\u00e4ng av shuffle-l\u00e4get (knappen till v\u00e4nster om uppspelningsknappen).<\/li>\n
  13. Prova v\u00e5r \u00e4ldre spelare (klicka p\u00e5 \u2018Till musikspelaren\u2019 -> \u2018\u00d6ppna gamla spelaren h\u00e4r\u2019).<\/li>\n<\/ol>\n

    Om de h\u00e4r stegen inte hj\u00e4lper, kontakta oss. Kontaktuppgifter finns nedan. <\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=\u201dno-extra-padding\u201d column_padding_tablet=\u201dinherit\u201d column_padding_phone=\u201dinherit\u201d column_padding_position=\u201dall\u201d column_element_direction_desktop=\u201ddefault\u201d column_element_spacing=\u201ddefault\u201d desktop_text_alignment=\u201ddefault\u201d tablet_text_alignment=\u201ddefault\u201d phone_text_alignment=\u201ddefault\u201d background_color_opacity=\u201d1″ background_hover_color_opacity=\u201d1″ column_backdrop_filter=\u201dnone\u201d column_shadow=\u201dnone\u201d column_border_radius=\u201dnone\u201d column_link_target=\u201d_self\u201d column_position=\u201ddefault\u201d gradient_direction=\u201dleft_to_right\u201d overlay_strength=\u201d0.3″ width=\u201d1\/4″ tablet_width_inherit=\u201ddefault\u201d animation_type=\u201ddefault\u201d bg_image_animation=\u201dnone\u201d border_type=\u201dsimple\u201d column_border_width=\u201dnone\u201d column_border_style=\u201dsolid\u201d][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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